Terms & Conditions

Welcome to Kalakriti Decor. By accessing or purchasing from our website www.kalakritidecor.in, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • Kalakriti Decor (“we”, “our”, “us”) is an online store offering handmade decorative products such as torans, bandarvaars, wall hangings, and other festive décor items.
  • These Terms & Conditions apply to all visitors, customers, and users of our website.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Descriptions

  • All our products are handmade, which means there may be slight variations in color, size, or design compared to the product images shown on our website.
  • Product images are for reference purposes only; actual products may vary slightly due to lighting or screen settings.

3. Orders & Payments

  • By placing an order, you agree that all information provided is accurate and complete.
  • We accept multiple payment methods including UPI, net banking, debit/credit cards, and Cash on Delivery (COD) where applicable.
  • Orders will be processed only after payment confirmation (except for COD orders).

4. Shipping & Delivery

  • We typically ship products within 3–4 business days of receiving the order.
  • Delivery times may vary depending on your location and courier service.
  • We are not responsible for delays caused by courier companies, natural events, or other circumstances beyond our control.

5. Returns, Exchanges & Refunds

  • Since our products are handmade, we accept returns only for damaged or defective items received.
  • Customers must notify us within 48 hours of delivery with proof (photos/videos) of damage.
  • Refunds or replacements will be processed after verification.
  • Customized orders are non-returnable.

6. Pricing & Availability

  • Prices are subject to change without notice.
  • In case of any pricing errors, we reserve the right to cancel the order and issue a refund.

7. Intellectual Property

  • All content on this website, including images, text, designs, and logos, is the property of Kalakriti Decor and is protected under copyright laws.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • All products are intended for decorative purposes only and should be kept away from fire or extreme conditions.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Agra, Uttar Pradesh.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us:
📩 Email: Kalakritidecorshop@gmail.com
📞 Phone/WhatsApp: 8826780477